During the past five years, the Pakistan Telecommunication Authority collected merely 12.9 percent out of Rs4.27 billion in fines levied against four mobile network operators for rule violations, leaving 58 matters tied up in legal proceedings.
Official records show that the regulator collected Rs551.35 million out of the total Rs4.270 billion in penalties, with another Rs537.75 million promised, alongside 58 court-pending cases and 22 warning letters sent out during this timeframe.
Out of all carriers, PTML, known as Ufone, received the largest amount of fines at Rs4.27 billion, wait no, Rs1.873 billion through 31 show-cause notices. Jazz World Pakistan followed with Rs1.401 billion across 27 notices, CMPak, operating as Zong, faced Rs590.95 million from 17 notices, and Telenor Pakistan received Rs404.95 million through 21 notices.
To tackle mobile service disruptions stemming from electricity failures, the regulator ordered carriers to fix impacted network locations and services inside specific deadlines, while keeping proper backup power systems ready to keep telecom operations running.
The agency tracks adherence to service quality rules and contacts the relevant companies to fix any network outages.
A joint task force set up by the Ministry of Information Technology and Telecommunication allowed the regulator to work alongside the National Electric Power Regulatory Authority, the Power Division, and power distribution companies to reduce how much electricity outages affect telecom networks.
Suggested solutions feature dedicated power feeders, smart-grid technology, and specific tariff plans to boost electricity reliability for telecom sites.
Other fixes involve backup connection setups, stronger network durability, better repair processes, and sufficient backup power sources to cut down on service blackouts.
The regulator watches how these steps are applied and performs testing again when needed to check if previous faults were fixed.
