Saudi Arabia Debuts Real-Time Crowd Tracking for Umrah Pilgrims

Saudi Arabia launched a digital platform offering live crowd updates for the Grand Mosque in Makkah and the Prophet's Mosque in Madinah.

NationPulse Desk

Oct 20, 2026 · 1:45 PM 2 min read

Key takeaways

Saudi Arabia introduced a digital service providing real-time crowd updates at the Grand Mosque in Makkah and the Prophet's Mosque in Madinah.

The platform includes an interactive map with more than 100,000 routes and approximately 950 landmarks.

The system features accessible routes for people with disabilities.

The digital platform is designed to help local and international pilgrims plan their movements and avoid heavy congestion.

Saudi Arabia rolled out a digital tool delivering live crowd updates at the Prophet's Mosque in Madinah and the Grand Mosque in Makkah, assisting Umrah pilgrims in planning their movements and steering clear of congested zones.

Visitors can view visitor density near the Kaaba and across the Safa-Marwa walkway prior to starting their rites. This data helps travelers pick proper times and paths, lowering jams at packed spots.

An interactive map comes with the digital tool, offering upwards of 100,000 paths for people moving through the sacred locations. It pinpoints roughly 950 landmarks and points of interest, letting pilgrims find key facilities and nearby services with greater ease.

The platform makes travel around the sacred sites simpler, especially for guests who might not know the layouts and amenities inside the mosques.

The setup features options for individuals with disabilities by marking accessible paths. This assists travelers requiring mobility help to locate suitable routes for getting to various sections of the sacred locations.

Crowd control is a key element in hosting massive numbers of travelers, notably during peak times. Supplying guests with fresh details on crowd density aids in spreading movement over multiple paths and easing strain on packed zones.

The digital platform forms part of work using technology to upgrade support for Umrah pilgrims and bring better structure to their journeys. Live details let travelers make choices prior to shifting between spots rather than depending solely on on-site help.

Featuring details on crowd status, paths, and major landmarks, the system unites multiple travel tools into one platform.

The program will help domestic and foreign pilgrims carrying out Umrah and touring the sacred locations. By merging crowd data with travel and accessibility tools, the system supports smoother travel and enhances the journey for guests in Makkah and Madinah.

Questions and answers

What does the new Saudi digital service do for pilgrims?

It provides real-time crowd updates at the Grand Mosque in Makkah and the Prophet's Mosque in Madinah, helping Umrah pilgrims plan movements and avoid heavy congestion.

Does the platform include maps and landmarks?

An interactive map is included, providing more than 100,000 routes and identifying around 950 landmarks and points of interest.

Are there features for people with disabilities?

The system includes features for people with disabilities by identifying accessible routes to help visitors with mobility needs find suitable pathways.