JazzCash Adds AJK Electricity Bill Payments to Digital Platform

JazzCash now lets users in Azad Jammu and Kashmir pay electricity bills via its app and agents.

NationPulse Desk

Oct 20, 2026 · 11:21 AM 2 min read

Key takeaways

JazzCash has enabled AJK Electricity Department customers to pay bills through its app and local agents.

The service eliminates the need to travel to bank branches or collection centres.

Users can pay via mobile phones or over the counter without a smartphone or bank account.

BISE AJK examination fee payments are also available on the platform.

Arif Chaudhary is the Head of Public Sector Partnerships at JazzCash, and Muhammad Tayyab is the Secretary of Energy and Water Resources for the Government of AJK.

JazzCash, operating as Pakistan's biggest digital financial services platform, now permits customers of the Azad Jammu and Kashmir (AJK) Electricity Department to settle their power bills using the JazzCash application and through local agents spanning the territory.

This new offering eliminates requirements for residents to visit banking locations or payment counters. Previously, numerous families residing in distant and mountainous regions of AJK faced extended travel times and missed work hours. Individuals can presently clear bills directly via cellular devices or physically at nearby JazzCash representatives without possessing a mobile phone or financial institution account. This rollout joins examination fee settlements for the Board of Intermediate and Secondary Education (BISE) AJK already accessible via JazzCash, consolidating vital public transactions onto a single network.

Arif Chaudhary, holding the position of Head of Public Sector Partnerships at JazzCash, stated regarding the rollout: "For families across AJK, paying an electricity bill has often meant a long journey to a bank branch or collection centre. By bringing these payments onto JazzCash, through both the app and our agent network, we are making essential public services accessible to people wherever they live. Working with the Government of AJK, we will continue to digitise more of the payments that citizens rely on every day."

Muhammad Tayyab, who serves as Secretary for Energy and Water Resources within the Government of AJK, noted: "This collaboration makes it easier for citizens across Azad Jammu and Kashmir to pay their bills, particularly in areas where banking services are limited. Digital payments save residents time and travel, and improve the efficiency of public service delivery."

The release aligns with efforts by JazzCash to back the Prime Minister's goal for a cashless economy. By moving public service payments to electronic platforms and broadening reach via a countrywide agent network, JazzCash collaborates with federal and provincial administrations to decrease cash dependency, enhance clarity in public financial transactions, and integrate additional Pakistanis into formal banking frameworks.

Questions and answers

How can AJK residents pay their electricity bills through JazzCash?

Consumers can pay their bills from their mobile phones using the JazzCash app or over the counter at their nearest JazzCash agent without needing a smartphone or a bank account.