Islamabad Police is encouraging residents to use a taxi safety application that malfunctions frequently and offers limited utility. Testing revealed that the platform could not create an account, matching numerous negative reviews on the Google Play Store.
Known as the Taxi Verification System (TVS), the software aims to let riders check a cab and driver prior to a trip. Its main drawback is that it functions exclusively with drivers who sign up on the platform. This limits its practicality, since criminals are unlikely to register with a police identification tool.
There is no certainty that all capital taxi drivers will join. Reports indicate roughly 13,000 drivers have signed up more than a year after the July 2025 launch.
This creates a major loophole in verifying the drivers residents actually meet.
Registration Doesn't Work
Attempts to create an account on TVS failed repeatedly, showing a error message stating something went wrong every time.
This is not an isolated issue. The Google Play Store page features negative reviews from people facing identical registration and login troubles.
One user stated their login request stayed pending for over 10 months. Other individuals encounter messages for user not found or weak internet connection.
What's The Point?
Another issue is that the application duplicates functions found in popular transport platforms like Yango and InDrive.
These services already let riders view driver and car details ahead of a trip. Passengers match booking data with the arriving vehicle.
Bad actors can fake details on ride services, and nothing stops them from doing the same on TVS.
A Safety App Needs to Work First
The goal of Islamabad Police to boost passenger security makes sense. Yet, promoting an app as a remedy falls short. The platform must function reliably and cover the public effectively.
A verification tool working only for signed-up drivers fails to secure riders using unregistered cabs. An application failing basic login steps blocks citizens from using the service.
Until these flaws are fixed and coverage expands, the TVS platform remains a public sector app that looks good on paper but lacks practical value.
