Ten essential public services have been chosen by Pakistan for digital delivery, alongside the creation and testing of a pilot citizen services portal through the $78 million Digital Economy Enhancement Project.

Efforts to simplify government service access and enhance secure data sharing among state agencies are being spearheaded by the National Information Technology Board and the National Database and Registration Authority.

A document from the Ministry of Information Technology and Telecommunication states that the program provides residents with one digital platform to reach government offerings.

One Platform for Govt Services

Single Sign-On has been connected with the National Data Exchange Layer within the project, allowing people to reach linked services easily via a single digital system.

Available on both Android and iOS, the Pak App already features several integrated services as part of the consolidation strategy.

How the $78 Million Project Works

Backed by the World Bank, the Digital Economy Enhancement Project seeks to update government services and boost the digital infrastructure of Pakistan.

To run the project, management units and implementing units were set up to build systems for secure institutional data sharing and collaboration.

Digital ID Documents

The program introduces a digital identity system and the PakID Vault, putting six official documents into digital vaults reachable via the Pak App.

The available papers consist of the Computerised National Identity Card, National Identity Card for Overseas Pakistanis, Pakistan Origin Card, and major federal and provincial licences.

By streamlining identity checks, the platform cuts down on fraud and shortens wait times for citizens using public services.

More Digital Services Coming

The Digital Economy Enhancement Project features additional parts like the National Digital Portal, a Civic Innovation and Technology Lab, digital services cooperation, and the Pakistan Business Portal.

Through secure data exchange and these websites, the initiative increases openness, raises government speed, and expands public access to services.