Just in time for the holiday season, Amazon rolled out more than 100 fresh shopping functions for Alexa, featuring subscription controls, list organization, delivery instruction updates, payment troubleshooting, and answers regarding Prime accounts.
Through this update, consumers can use Alexa to build lists, sign up for them, check their contents, and insert or modify products. Users are also capable of handling subscriptions via the AI bot, permitting requests like altering product deliveries from monthly to every three months, alongside adjusting drop-off information or delivery addresses.
Customers can additionally question Alexa regarding Audible or Prime memberships, plus inquire about billing errors or payment difficulties.
Several AI-focused shopping tools debuted from Amazon this year, containing a shopping helper and a system to alert buyers about fresh deals and items.
According to the firm, agentic feature usage multiplied by 8x since January began, while exceeding 400 million shoppers who used Alexa for purchasing over the past 12 months.