Today, October 31, marks the conclusion of the Pakistan Telecommunication Authority deadline given to mobile network providers to upgrade their service quality in Rawalpindi and Islamabad. Telecom companies previously received orders from the regulatory body to fix connectivity problems and eliminate coverage deficiencies throughout both urban centers.
Brigadier (R) Amir Shehzad, who serves as the PTA Director General Enforcement, performed mobile network drive tests in multiple locations to monitor progress. These evaluations took place on Margalla Road, Kashmir Highway, Blue Area, Iran Avenue, Peshawar Road, Tarnol, 26 Number Chungi, and Islamabad International Airport.
Additional performance checks happened along Express Highway and T-Chowk Rawat by the PTA team. Throughout these evaluations, the DG Enforcement called mobile operator representatives on the telephone to talk about service standards.
Brigadier (R) Amir Shehzad mentioned that the PTA Chairman will conduct his own inspections of telecom services across Islamabad and Rawalpindi once the deadline passes. The agency will additionally demand explanations from mobile carriers regarding substandard network performance.
He stated that the regulatory authority intends to share coverage gap documents with the operators. Afterward, firms must fix the highlighted service problems right away.
Ensuring dependable internet and mobile connectivity is the primary focus of the authority, according to the DG Enforcement. He stated firmly that the PTA refuses to accept substandard service quality.